AISUPERMART

Welcome to Super Mart AI. We are committed to providing quality products and excellent customer service. If you have any questions regarding products, orders, shipping, or returns, feel free to contact us.

Contact Information

WhatsApp: +92 324 4669648

Email: supermartai86@gmail.com

Customer Support Hours:
Monday – Saturday
9:00 AM – 8:00 PM (Pakistan Time)

We aim to respond to all inquiries within 24 hours.

At Super Mart AI, your privacy is important to us.

Information We Collect

• Name
• Email Address
• Phone Number
• Shipping Address
• Order Information

How We Use Your Information

• To process and deliver orders
• To provide customer support
• To improve our products and services
• To send order updates and important notifications

Data Protection

Your personal information is kept secure and will never be sold or shared with third parties for marketing purposes.

Payment Security

All transactions are processed through secure payment gateways to ensure customer safety and data protection.

We want you to shop with confidence. If you are not satisfied with your purchase, the following return conditions apply:

1. Damaged Product

If you receive a damaged or defective product, you must contact us within 3 days of delivery. After verification, a replacement or refund will be provided.

2. Wrong Product Received

If the product delivered does not match your order, please notify us within 3 days of receiving the package. We will arrange a replacement at no additional cost.

3. Missing Parts or Manufacturing Defect

If a product arrives with missing parts or a manufacturing defect, please contact our support team within 3 days of delivery. We will review the issue and provide a suitable solution.

Non-Returnable Items

Returns will not be accepted for:

• Change of mind after purchase
• Products damaged due to misuse
• Products returned after the 3-day return period

Refund Processing

Approved refunds are processed within 5–10 business days after inspection and approval.

Super Mart AI is a registered business operating in Pakistan and is committed to conducting business in accordance with applicable laws and regulations.

Company Registration

SECP Registration Number: 0317135

This business is registered under the relevant regulatory requirements and operates as a legitimate commercial entity within Pakistan.

Tax Registration

FBR Taxpayer Number (NTN): I132227

Super Mart AI complies with applicable tax regulations and maintains its taxpayer registration with the Federal Board of Revenue (FBR), Pakistan.

Business Commitment

We are committed to:

• Providing genuine products and services
• Maintaining transparent business practices
• Protecting customer information and privacy
• Complying with Pakistani business and tax regulations
• Delivering reliable customer support and after-sales service

Customer Confidence

Customers can shop with confidence knowing that Super Mart AI operates as a registered business and strives to maintain professional standards in customer service, product quality, and regulatory compliance.

For any questions regarding our business information, please contact:

WhatsApp: +92 324 4669648

Email: supermartai86@gmail.com